Your order takes approximately 5 business days to prepare for shipment.
Once prepared for shipping, your order will take approximately 10-14 business days, depending on your location, to be delivery - as long the product you ordered was in stock at the time of order. Please make sure you pay attention to items in pre-order status.
You will receive an email confirmation of your order immediately. You will receive an email with your tracking number prior to shipping.
In otherwords, if the product you order is "In stock" - it may still take 3-4 weeks before it gets to you!
If you are pre-ordering your item, this will take longer.
Please call our Customer Service department to determine current wait and delivery times.
You are also welcome to call us at any time along the way if you have questions (801) 226-2686.
Once your order has arrived in your city, you will receive a call on the phone number you provide, and a time will be scheduled to deliver your order.
When your order is delivered you will be required to sign for it.
Please briefly inspect the shipment and make a note, if any external damage is seen or discovered, with the driver so that we can claim from insurance if there are damanges.
If any damage is discovered when you open your order, please call us immediately.
IMPORTANT: The freight companies are NOT able to take your item into your house for you.
Note: The WorkBox, CraftBox, EZ View Desk and MiniBox is shipped on a special custom made pallet for protection during shipping, and this wood can be disgarded when you are done with it.